Job Opportunities
Support Staff, Pulse Fitness Centre APPLICATIONS CLOSED

APPLICATIONS ARE NOW OPEN for the Fall 2023/Winter 2024 school year. Applications close February 4th at 11:59 PM. Only candidates selected for an interview will be contacted. Thank you!

Support Staff represent the Pulse Fitness Centre by creating a positive space and an inviting environment. They are responsible for greeting and helping members, as well as monitoring the gym to maintain a safe environment.

OUR MISSION To establish and maintain a safe and inviting environment through education and innovation. Professional fitness staff and quality programming will inspire and motivate members to take a proactive approach to health and fitness. We will strive to empower the community to discover their personal best in body, mind and spirit.

OUR VISION To establish ourselves as leaders in the fitness industry through continuing education, progressive research, and ongoing innovation. We will seek recognition for professionalism, quality programming, and staff and member satisfaction. Our ultimate goal is to create a thinking place with your heart in mind.

In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity. The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Metis and Inuit peoples, members of racialized communities, and 2SLGBTQ+ persons.

Job Details


Fall 2023/Winter 2024

Scheduled Hours:

Min. 8-10 hours/week



Job duties

  • Greeting members and answering questions about the Pulse services and offerings
  • Checking memberships and ensuring members are adhering to Pulse dress code, rules, and gym etiquette
  • Distributing equipment and checking that all pieces are returned/accounted for
  • Performing daily duties on shift to maintain the facilities
  • Participate in social media promotion of McMaster recreation's services and philosophy

Supervise and monitor the gym

  • Enforce Pulse rules and regulations, encourage proper gym etiquette
  • Resolve conflicts professionally, and promptly document and report any incidents to supervisors
  • Maintain a clean and organized facility
  • Perform equipment checks, cleaning, maintenance, and report issues with the equipment

Self development

  • Strive to improve fitness knowledge by attending mandatory monthly meetings
  • Obtain Continuing Education Credits
  • Keep current with fitness trends and research

Promote Pulse and recreation programs and services

  • Personal Training
  • Group Fitness Classes
  • Instructional Programs
  • Upcoming Events
  • Clubs, etc.

Working to provide a safe, enjoyable and efficiently operated fitness centre for our students, faculty, staff and community members is of the utmost importance.

Candidates should possess:

  • strong customer service skills
  • enthusiasm towards the field of health and fitness
  • excellent communication skills and value customer service
  • a positive attitude

Candidates must be:

  • comfortable interacting with members and completing floor shift duties for the entirety of their shift
  • available to work a minimum of 8 hours/week
  • available to work weekend and evening shifts

Certifications (not required to apply, but required to start working in September 2023 if hired):

  • Standard First Aid & CPR/AED Level C

Click the Application Form button to apply. We appreciate your application, however, due to the high volume of applicants only candidates selected for an interview will be contacted. Should you have any questions regarding the jobs at the Pulse, please contact us at Thank you! Please note you may get an error message when submitting your resume and cover letter - but we will still get application! 

Applications for the Fall 2023/Winter 2024 will closed February 4th at 11:59 PM.

Why work with us?

  • Opportunity to expand your knowledge and keep up-to-date on trends in fitness
  • Assume a leadership role and inspire others to pursue healthy living
  • Positively contribute to the McMaster communicty by creating a great atmosphere at the athletic centre
  • Interact with like-minded people and get to know McMaster’s Athletics & Recreation Department
  • On-campus job means flexible hours, a comfortable work environment, and new friends!